Privacy Policy

Who we are
HĀL by S is a trading name of HAL Brand Group Ltd ("we", "us"), which operates halstore.co.uk and is the controller of your personal data. Contact: contact@halstore.co.uk.

What we collect

  • Your name, email, delivery and billing address, and phone number when you place an order
  • Your order history
  • Payment confirmation. Card details are handled securely by our payment provider and are never stored by us
  • Your marketing preferences, if you sign up to our emails
  • Technical and browsing information (such as device type and pages viewed) through cookies and Shopify's analytics

Why we use it, and our legal basis

  • To take, fulfil and deliver your order, and handle returns (contract)
  • To keep records for tax and accounting (legal obligation)
  • To prevent fraud and keep our site secure (legitimate interests)
  • To improve our site and understand what's popular (legitimate interests)
  • To send marketing emails, only if you've opted in. You can unsubscribe at any time (consent)

Who we share it with
We only share what's needed with: Shopify (our online store platform), our payment providers, delivery couriers, and any email service we use for newsletters. We do not sell your personal data.

Transfers outside the UK
Some of these providers process data outside the UK. Where they do, we rely on appropriate safeguards required by UK data protection law.

How long we keep it
We keep order and accounting records for 6 years, as UK tax law requires. Marketing details are kept until you unsubscribe.

Your rights
You can ask to see, correct or delete your data, to restrict or object to how we use it, and to receive a copy. Email contact@halstore.co.uk and we'll respond within one month. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies
We use cookies to run your basket and checkout, remember your preferences and understand site traffic. You can control cookies in your browser settings.

Children
Our site is not directed at children under 16, and we don't knowingly collect their data.

Changes
We may update this policy from time to time. The latest version will always be on this page.